TalkTalk Labs - Product Trials & Innovation
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New PLUS router in Labs - Apply Now!

Posted by Martin Bartlett on 2012-04-30 09:00:42

TalkTalk Labs are inviting applications for the trial of the proposed new "Plus" router, the Huawei HG533.

 

The device is a 4-port, full "N", introducing several suggestions you made in previous trials.

The router is Fibre and TalkTalk TV (YouView) compatible, but unfortunately, TalkTalk TV customers cannot apply as it is not compatible with your current service.

You must be a TalkTalk, Pipex or Tiscali customer to be selected. AOL customers will be included in later trials.

Places are very, very limited due to small number of sample units, and selection is based upon required criteria provided by completed "Extended Profiles".

** RECRUITMENT HAS CLOSED FOR THIS TRIAL, THANKS FOR YOUR INTEREST AND WE LOOK FORWARD TO YOUR FEEDBACK **


New Router Trial - Huawei HG523a

Posted by Martin Bartlett on 2012-03-15 07:51:14

TalkTalk Labs are proud to announce the release of the Huawei HG523a trial.

We are looking for a selected number of trialists to test our new Essentials router in the home before it is launched.

We only have 100 units to send out - so get your application in early.

For more info, click here

STOP PRESS - Applications for this router trial are no longer being received, the response to this trial has been incredible. We are busy selecting the trialists, who should get an email today (Thursday 15th March) with further details.

Apologies, if you do not receive an email into your registered TalkTalk Labs email address today, you can assume you have not been successful with your application.

 


New Huawei HG532 Firmware Trials

Posted by Martin Bartlett on 2012-03-05 09:01:29

TalkTalk Labs are pleased to announce a new version of the Huawei HG532 Router firmware. The trial firmware fixes a number of bugs and prepares the device for future TalkTalk products and services.

Signup here if you have a Huawei HG532


D-Link DSL-2680, DSL-2780 and Huawei HG520b Firmware Trials

Posted by Martin Bartlett on 2012-02-10 12:22:52

TalkTalk Labs are pleased to announce a new version of the Huawei HG520b, D-Link DSL-2680 and D-Link DSL-2780 Router firmware. The trial firmware fixes a number of bugs and prepares the device for future TalkTalk products and services.




2012, an exciting year for TalkTalk Labs!

Posted by Martin Bartlett on 2012-02-07 10:19:09

TalkTalk Labs has a brand new look and with it, a new approach for 2012.

We will continue to bring you the opportunity to be involved in the shaping of our newest products and services, and value your continued support in helping us provide a first class phone and broadband service. We have a large variety of projects on the horizon including the new TalkTalk TV service on the exciting YouViewTM platform.

TalkTalk Labs will also be trialling innovative mobile services in 2012 which means TalkTalk decision-makers will again be looking towards Labs members to get an opinion of what we intend to offer our 4 million customers.

To support this new activity within TalkTalk Labs, it's with enormous pleasure to announce that Naomi Daly has joined as a Trials Manager. Naomi brings us extensive and valuable experience of hardware and software trials, and I'm sure you will enjoy working with her on future projects. Feel free to welcome her and introduce yourself by sending an email to naomi@talktalk-labs.com.

One of the new features within TalkTalk Labs is the ability to create an account which will make you eligible to be selected for trials in the future. It's a very simply process that allows you to create a personal profile and unlock new achievement's along the way.
To sign up go to http://www.talktalk-labs.com/signup/

You also have the opportunity to download and install the free TalkTalk Labs Desktop application*. This program will carry out a set of diagnostic tests on your broadband connection and connected equipment. You can view your results in your profile - and at the same time unlock your "Desk Jockey" achievement!  (* Windows only at this time, sorry.)

If you haven't done so already, please bookmark TalkTalk Labs and check back regularly for more news on up-and-coming trials, concept products and other activities. We're keen to work with you, and your friends and family on TalkTalk, and hope you enjoy trialling and testing the products and services TalkTalk Labs will be offering you.


Speed Test Results Available Online

Posted by Martin Bartlett on 2010-09-13 10:14:24

TalkTalk Labs Desktop Results We are happy to announce that you can now view your connection test results online, via My Profile.

Historical data is included, so you can see past speed test and ping results, as well as track your current data for as many computers as you have installed the TalkTalk Labs Desktop software on.

TalkTalk Labs Desktop is a free tool to help support product trials. If you are not participating on an active Trial then it will limit itself to one automated connection test per day.

If you already have it installed, simply go to My Profile and login to see your results.

If you don't have it installed, you can download it here or read the FAQ for more information.